Privacy Policy

Welcome to Click to Lift. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Click to Lift is an online e-commerce store based in the United Arab Emirates and Saudi Arabia, providing a range of premium products. Our contact details are:
📍 UAE & KSA
📞 Phone: +971556676010
📧 Email: waleedghouri91@gmail.com
Website: https://clicktolift.com/

2. Information We Collect

When you use our store, we may collect the following types of information:

  • Personal Information: Name, phone number, delivery address

  • Order Details: Products ordered, shipping method, and transaction details

  • Device Information: IP address, browser type, and browsing behavior (via cookies)

  • Payment Information: Handled securely by third-party payment processors; we do not store your credit card details.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Improve our products, services, and website functionality

  • Communicate with you regarding order updates and delivery status

  • Prevent fraud and enhance security

  • Comply with legal and regulatory requirements in the UAE, KSA, and GCC region

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Delivery Providers: To deliver your order

  • Payment Gateways: To process payments securely

  • Legal Authorities: If required by law, such as for fraud prevention or legal obligations

We take all reasonable measures to ensure that any third-party service we use is compliant with applicable data protection regulations.

5. Data Security

We follow industry best practices to protect your data. While no online method is 100% secure, we take all reasonable steps to protect your information from unauthorized access or disclosure. We use SSL encryption and other measures to secure sensitive data during transactions.

6. Your Rights

As a customer, you have the right to:

  • Access: Review the information we hold about you

  • Correct or Delete: Request corrections or deletion of your data

  • Withdraw Consent: Opt-out of marketing communications if you no longer wish to receive them

To exercise these rights, please contact us at:
📞 +971556676010

7. Cookies

We use cookies to improve your browsing experience and to better understand user behavior. Cookies help us analyze how visitors use our website, making it easier to improve services.

You can choose to disable cookies through your browser settings, although some site features may not function properly if cookies are disabled.

8. Third-Party Services

We may use third-party services (e.g., shipping companies, payment providers) to support our operations. Each of these services has its own privacy policy, and we encourage you to review them.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website, you agree to the updated terms.

10. Contact Us

For any privacy-related concerns, please feel free to reach out:
📞 +971556676010
📧 waleedghouri91@gmail.com